TicketLuLu ("we", "us") respects your privacy and complies with applicable data protection laws, including the Personal Information Protection Act of the Republic of Korea. This policy explains what information we handle through this website.
1. Current scope
This website currently only provides information about TicketLuLu. There are no accounts, sign-ups, or payments, and we do not ask you to enter any personal information on this site.
2. Information we collect
- Technical logs: when you visit, our hosting provider automatically records standard server logs such as IP address, browser type, requested pages, and time of access.
- Language preference: if you choose a language, we store a small cookie (NEXT_LOCALE) on your device so the site remembers your choice. It contains no personal information.
- Messages you send us: if you email us or message us on X, we receive the information you include, such as your email address or X username and the content of your message.
3. How we use information
- To operate, secure, and troubleshoot the website
- To show the site in your preferred language
- To reply to your inquiries
- To comply with legal obligations
We do not use advertising or third-party tracking cookies, and we do not sell personal information.
4. Retention
- Server logs: kept for a limited period for security and operational purposes, generally no longer than 3 months.
- Inquiries: kept until your inquiry is resolved, then deleted unless we need them to resolve a dispute or comply with the law.
- Language cookie: up to 1 year, or until you clear your browser cookies.
5. Sharing and service providers
We do not share personal information with third parties, except:
- With our website hosting provider, which processes server logs on our behalf
- When you follow a link to X (Twitter), X's own privacy policy applies to your use of that service
- When required by law or by a lawful request from public authorities
6. Your rights
You may at any time request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Suspension of processing
To exercise these rights, contact us at support@ticketlulu.com. We will respond without undue delay.
7. Changes to this policy
Before we launch booking services or start collecting any additional information, we will update this policy and post the revised version on this page.
8. Contact
For questions about this policy or your personal information, please contact us at support@ticketlulu.com.